PROFESSIONAL ACCOMPLISHMENTS
Scaled Wunderkind’s Integration Engineering team from four
to over 100 people spread globally, providing external technical solutions to ~$158 million in ARR. Launched over $900K in new MRR across 132 opportunities in a single quarter. Established effective cross-team processes with streamlined communication and metrics between customer points of contact, account managers, and on-shore and off-shore engineering teams to solve client-facing problems.
Developed innovative email technologies for existing client infrastructures, running triggered campaigns across ESPs and CRMs in 40+ countries. Contributed to the internal email platform, creating a top-performing enterprise-level solution driving 5-10% of ~680 clients’ overall revenue with a 10x ROA.
EXPERIENCE
Wunderkind, formerly BounceX
VP of Professional Services Jan. ‘24 – Dec. ‘24
Led a team of engineers, QA analysts, and program managers
VP of Engineering Jan. ‘21 – Dec. ‘23
Bridged the gap between internal platforms, clients’ websites, and anywhere else they stored or leveraged data
AVP, Client Engineering & Product Integrity Sept. ‘19 – Dec. ‘20
Targeted project turnaround timelines and sprint expectations
Senior Director, Client Engineering Jan. ‘19 – Aug. ‘19
Evaluated KPIs on team performance and established career paths with individualized training, laddering up to company objectives
Engineering Manager Sept. ‘17 – Dec. ‘18
Interfaced with clients to brainstorm custom technical solutions and built a pipeline of talent with proven effectiveness
Software Engineer II March ‘15 – Aug. ‘17
Grew the existing email platform from an optional upsell to a core component of the product suite offering automation and flexibility